1. Lobby and Concierge Services

 

SERVICES INFORMATION

What array of services Securigold Sdn Bhd offers knowledgeable Clients 

 

 

 

 

2. Guard Post

 

A Security Assistant performs a combination of services, including access control, reception and customer service, and greets visitors in a service-minded and friendly manner while maintaining the highest standards of confidentiality and security.

 

 

Controls and monitors the ingress and egress movement of humans and vehicles.

Rejected HVI (High Value Inventory) products are consolidated in one area before being sent for scrap. The Security Assistant will ensure the quantity tallies with the document submitted.

 

3. RIMS (Reject Inventory Management System)

4. SCRAP

The Security Assistant will monitor and man the X-Ray machines for screening and search bags and bodies to ensure no smuggling or stealing of HVI (High Value Inventory) products occurs.

6. Patrol

 

The Security Assistant will monitor and conduct diligent inspection on any HVI (High Value Inventory) product that has been rejected while it waits to be crushed before being disposed.

5. X-Ray Machines & Portal Operator

Systematic and specialized patrolling to ensure no intruder or untoward activity within the customer’s perimeter to prevent loss of property. 

7. Warehouse Auditing

Quarterly operational audit on the HVI (High Value Inventory) storage at the warehouse with physical check on each rack and cage with a record of item movement.

8. Quality Audit :
8.1. Quality and Safety (Q&S) - Conducted twice a year on Security Assistants with the objective to ascertain their knowledge of job functions in relation to the quality of service and safety aspects.

8.2. Management Post Visit Audit (MPV) - The management of Securigold Sdn Bhd together with the Client will audit the respective selected post every month with the aim to understand the variables needed by the Security Assistants to discharge their duty together while being able to understand regulations.

8.3. Post Audits Checklist (PAC): Daily audit on the on-duty Security Assistants will be conducted by the middle management of Securigold Sdn Bhd with regards to job knowledge and regulations.

8.4. Security Command Centre Audit (SCC): Daily audit conducted on the Security Assistants by Securigold Sdn Bhd via SCC surveillance camera on compliance to regulations.

9. Warehouse Palletizing for Import and Export Process

To man and monitor the process of loading and unloading in accordance with the build-up process of cargo at airport / warehouse based on HAWB import and export checklist, involving physical check on inventory and cargo seal process.

10. Warehouse/Trucking (Cargo) of High Value Inventory Products (HVI)

To check the truck/cargo according to checklist such as GPS System, road-tax, driver name, license and loading checklist and attach specialized seal onto the truck/cargo and ensure the freight escort team is on stand-by before the truck is permitted to leave the warehouse/airport.

12. Security Control Centre Operator
11. Long Haul & Short Haul Freight Escort

Protect cargo and haulage in transit of HVI (High value Inventory) products from its origin to designated destination for short-haul (within state) and long-haul (inter-state). Currently Securigold Sdn Bhd has 60 Freight Escort teams available.

At some of our Clients’ buildings, the perimeter is controlled by anti-intrusion alarms, infra-red sensors, CCTV and micro phonic cables, which are sensitive to movement. The entire system is monitored centrally by SCC Operator in the control centre.

13. GPS Controller

For the monitoring and recording of all freight escort movement from pick-up point to destination and ensuring it’s safely via GPS system. For the alerting of the Clients’ security team and the Police (Ops Kargo) in the event of an emergency or a hijack.

14. Freight Escort Controller

To forward any escort requisition to the SCC for booking, arrangement and mobilization of freight escort teams.

15. Wanding
For the screening and searching of people or objects using hand held metal detector.